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Frequently Asked Questions
Yes! Our white glove service includes in-home delivery, unpacking, and setup — so you don’t have to lift a finger.
Yes, we accept returns within 14 days of delivery, as long as the item is unused and in original condition. Custom orders and used items are not eligible for return. See our full return policy for details.
The final price of a custom-made product can vary depending on:
Fabric choice: premium or exclusive fabrics may increase the cost.
Customization level: special dimensions, design adjustments, or unique finishes require additional craftsmanship.
Materials and details: options such as upgraded fillings, decorative stitching, or special wood finishes can also affect the price.
Since every piece is made individually, the total cost reflects your personal design choices and the level of customization requested.
All our sofas and beds come with a 24-month warranty, covering manufacturing defects. We’ll repair or replace any eligible items under warranty.
Many of our models are modular and customizable. We offer various fabric and layout options. Contact us and we’ll help you find the perfect setup.
You can order directly through our website, by phone, or via Instagram/DM. Our team is happy to assist you every step of the way.
Yes! You can purchase now and delay delivery for up to 30 days. Let us know your preferred delivery time when placing your order.
Absolutely! Many of our fabrics are scratch- and stain-resistant, making them ideal for families with children or pets. Ask us about the best options for your lifestyle.
Each furniture item is custom-made to order. The process consists of several stages:
Production (around 2 months): our craftsmen in Europe create the piece from scratch, considering every detail.
Shipping to the USA (around 2 months): international transportation and customs clearance require additional time.
That’s why the total timeframe from order to delivery can take up to 4 months.








